IMPORTANT LEGAL, PRIVACY AND COMPLIANCE INFORMATION

CONTENTS

KEY INFORMATION

Medical Resource Partners Limited (“MRP”) is a company registered in England & Wales, registration no. 12035848.

Our registered address is 85 Great Portland Street, First Floor, London W1W 7LT.

MRP is a Corporate Member of the Recruitment & Employment Confederation, membership no.00106895.

MRP is registered with the Information Commissioner’s Office (ICO) registration no. ZA539339.

MRP’s professional indemnity insurer is Hiscox Insurance Company Limited, of 1 Great St. Helens, Lime Street, London EC3A 6HX.

WEBSITE TERMS & CONDITIONS

PRIVACY POLICY FOR CLIENTS AND CANDIDATES

Medical Resource Partners Limited (“MRP”, “we”, “us”, “our” and “ours”) is a recruitment business which provides work-finding services to its clients and work-seekers. MRP must process personal data (including sensitive personal data) so that it can provide these services – in doing so, MRP acts as a data controller.

You may give your personal details to MRP directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. MRP must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with this privacy statement. At all times we will comply with current data protection laws.

1. Collection and use of personal data

a. Purpose of processing and legal basis MRP will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

If you have opted-in, subscribed or in some cases if we have had a previous commercial relationship with you, we may also send you marketing information and news via email or text. You can opt-out from receiving these at any time by clicking “unsubscribe” when you receive these communications from us.

In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

We must have a legal basis to process your personal data. Our legal basis for processing personal data is our legitimate business interests, although we will also rely on Contract, Legal and Consent for certain specific uses of personal data.

We will rely on Contract as the legal basis if we are negotiating or have entered into a placement agreement with you or your organisation or any other contract to provide services to you or receive services from you or your organisation.

Where we are legally obliged to hold information, we will apply the Legal basis for doing so.  In some cases, where legally required and where obtaining sensitive personal data, we will obtain express consent from you.

b. Legitimate interest
This is where MRP has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us.

Where MRP has relied on a legitimate interest to process your personal data our legitimate interests are as follows:

  • Retaining records of our dealings and transactions and the use of such records for the purposes of:
    • Establishing compliance with contractual obligations with clients or suppliers o addressing any query or dispute that may arise including establishing, exercising or defending any legal claims
    • protecting our reputation
    • maintaining a backup of our system for the purpose of being able to restore the system to a prior point in time in the event of a system failure or security breach
    • evaluating quality and compliance, including compliance with this Privacy Notice
    • determining staff training and system requirements
  • Using your personal data to:
    • manage our database and keep records up to date
    • assess your suitability and to contact you regarding potential temporary or permanent job opportunities
    • collate market intelligence or trends including providing analysis to potential or actual clients
    • source potential opportunities or roles as part of our recruitment services
    • personalise your experience and our offering, whether via our website or otherwise
    • contact you with information about similar products or services you have used from us recently

This means that for our commercial viability and to pursue these legitimate interests we may continue to process your personal data for as long as we consider reasonably necessary for these purposes.

c. Statutory/contractual requirement

We must comply with various statutory provisions when providing our recruitment services (such as Conduct of Employment Agencies and Employment Businesses Regulations 2003) which necessitate the processing of personal data. These provisions include:

  • Verifying your identity
  • Assessing your suitability for a role
  • Establishing your right to work
  • Establishing your fitness to work
  • Paying you and providing information to the HMRC
  • Maintaining records for specific periods in line with legal requirements

Where we engage an individual to work for us (whether directly or supplied to a client), there are other statutory obligations that we must comply with including but not limited to payroll, taxation, social security and HMRC reporting requirements. We are also required to comply with statutory and regulatory obligations relating to general business, for example fraud or crime prevention.

If you do not provide the required personal data we will not be able to introduce or supply you to an employer.

d. Recipients of data

MRP will process your personal data and/or sensitive personal data with the following recipients:

  • Individuals, hirers and other third parties, necessary for the provision of our recruitment services
  • Former or prospective new employers that we obtain or provide references to
  • Any regulatory authority or statutory body following a request for information or any legal obligation which applies to us
  • Public information sources and third party organisations that we may use to carry out suitability checks on work-seekers e.g. Companies House, the
  • Disclosure and Barring Service (DBS), National College for Teaching and Leadership (NCTL), Nursing and Midwifery Council (NMC), General Medical Council (GMC), DVLA, credit reference agencies
  • Parties who process data on our behalf, including but limited to:
    • IT support
    • CRM system providers
    • Payroll systems and service providers
    • Umbrella companies
    • Legal and professional advisers
    • Insurers

2. Overseas Transfers

MRP will not transfer the information you provide to us to countries outside the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. For avoidance of doubt, where data may be held on servers outside of the EEA e.g. CRM system US server, that data shall not be accessed or manipulated in that country.

3. Data retention

MRP will retain your personal data only for as long as is necessary for the purpose we collect it.  Different laws may also require us to keep different data for different periods of time. For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. This is currently 3 to 6 years.

If at any stage you feel that we should not retain your data then please inform us of this by emailing [email protected].

4. Your rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data MRP processes on you;
  • The right of access to the personal data MRP processes on you;
  • The right to rectification of your personal data;
  • The right to erasure of your personal data in certain circumstances;
  • The right to restrict processing of your personal data;
  • The right to data portability in certain circumstances;
  • The right to object to the processing of your personal data that was based on a public or legitimate interest;
  • The right not to be subjected to automated decision making and profiling; and
  • The right to withdraw consent at any time.

Where you have consented to MRP processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting
[email protected].

There may be circumstances where MRP will still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.

If you believe that any of your data that MRP processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.

You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.

5. Automated decision-making

We may use software to review personal data recorded on our database. The software may determine individual suitability for a specific role via targeted questions relating to the role, and or may identify and select individual personal information according to the stored characteristics. For example, the software may enable us to quickly identify individuals from our database who have specific skills and exclude individuals whose characteristics do not match the specific requirements.

6. Cookies

We may obtain data about you from cookies. These are are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies also enable us to deliver more personalised content.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, please refer to our Cookie Policy. Please note that in a few cases some of our website features may not function if you remove cookies from your browser.

7. Log Files

We use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

8. Links to external websites

MRP’s website (www.medicalresourcepartners.co.uk) may contains links to other external websites.  Please be aware that MRP is not responsible for the privacy practices of such other sites. When you leave our site we encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by MRP and its website.

9. Sale of business

If MRP’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

10. Data Security

MRP takes every precaution to protect our users’ information and we use security measures in relation to the personal data processed e.g. firewalls, browser certification technology, encryption, limited access, use of passwords as appropriate. We are also Cyber Essentials Certified.

Only employees who need the information to perform a specific job (for example, consultants, our accounts clerk or a marketing assistant) are granted access to your information.

MRP uses all reasonable efforts to safeguard your personal information. However, you should be aware that the use of email/ the Internet is not entirely secure and for this reason MRP cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/the Internet.

If you share a device with others we recommend that you do not select the “remember my details” function when that option is offered.

11. Changes to this privacy statement

We will update this privacy statement from time to time. We will post any changes and revision dates here.  This privacy notice was last updated on 18 August 2019.

12. Complaints or queries

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email [email protected] or call 020 343 22 343.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO), or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.

The ICO’s contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns

REFER & EARN TERMS AND CONDITIONS

The Medical Resource Partners (“MRP”) Refer & Earn scheme refers to any instances of valid candidate referral to MRP in line with the conditions outlined below. Any successful referrals made via submission of a web form or in writing to a recruitment consultant, will receive a bonus amount of £250. The Refer & Earn scheme is effective as of 1 January 2021.​

  1. Definitions

1.1. Referrer: A person who refers a potential new worker to MRP

1.2. Referee: A new worker who has not previously worked for MRP

1.3. Recommendation date: The date that the recommendation is received by MRP

1.4. Qualifying criteria: The criteria that must be met by the Referrer and as set out at section 3 below.

1.5. Compliant: MRP follows Recruitment and Employment Confederation (REC) and NHS Employment Check Standards best practice guidelines. Under these guidelines, a new worker will need to meet our compliance standards. Once these standards have been met (determined at our sole discretion), the worker is deemed to be compliant and therefore eligible to work.

  1. Scheme

2.1. The MRP Refer & Earn scheme is applicable to Referrers who recommend qualified healthcare workers to MRP.

2.2. This scheme gives the Referrer the opportunity to receive bonus payments by recommending a friend to MRP.

2.4. Any cash bonus amounts are subject to taxation.

  1. Qualifying criteria

3.1. The Referrer must have explicit consent from the Referee to provide their details to MRP.

3.2. Recommendations can also be made via telephone call to the MRP team and a record shall be retained by the consultant on file for the Referee to be validated.

3.3. The recommendation must include the Referee’s name, contact details and medical discipline.

3.4. The MRP team shall contact the Referee to verify their consent to be recommended, with the intention of securing them work.

3.5. For a recommendation to qualify, the Referee must pass the necessary checks to ensure they are Compliant and eligible to work.

3.6. The recommendation bonus payment will be payable once the Referee has worked 150 hours

3.7. MRP reserves the right to reject a Refer & Earn bonus payment if:

3.7.1. The Referee has not provided consent to their personal data being submitted to MRP.

3.7.2. The Referee has not met any of the eligibility criteria listed out in these terms and conditions.

3.7.3. The Referrers are deemed to be internal members of staff, employed by MRP.

3.8. MRP reserves the right to vary the terms of this scheme at its discretion or cancel / discontinue the scheme without having to pay any outstanding claims, introduce a replacement scheme, offer compensation, or inform anyone.

3.9. MRP reserves the right to offer an alternative reward of the same value at any time.

  1. Bonus payments

4.1. Upon the Referee reaching the required working hours, the Referrer is entitled to claim the bonus amount.

4.2. It is the responsibility of the Referrer to claim their recommendation bonus payment by contacting the MRP team no later than four months after the Referee has completed 150 hours.

4.3. All recommendation bonuses are subject to tax deduction. This will be deducted at source if the Referrer is paid PAYE. If the Referrer is not paid PAYE, they will be responsible for their own tax declaration. Bonus payments are non-transferable.

LET A MEMBER OF THE FRIENDLY MRP TEAM HELP YOU TODAY

LET A MEMBER OF THE FRIENDLY MRP TEAM HELP YOU TODAY